On Monday, Apple launched its newest laptop working system replace known as macOS 15, or Sequoia. And, one way or the other, the software program replace has damaged the performance of a number of safety instruments made by CrowdStrike, SentinelOne, Microsoft, and others, in response to posts on social media, in addition to messages posted in a Mac-focused Slack channel.
At this level, it’s unclear precisely what’s the difficulty, but it surely seems to have an effect on a number of merchandise made by corporations that present software program for macOS customers and enterprises, which has induced frustration amongst individuals who work on and with macOS-focused safety instruments.
“As a developer of macOS safety instruments, it’s extremely irritating to time and time once more need to cope with (understandably) upset customers (understandably) blaming your instruments for breaking their Macs, when in actuality it was Apple’s fault all alongside,” mentioned Patrick Wardle, the founding father of Mac and iOS safety startup DoubleYou, and a longtime professional on macOS safety.
“I get it, that writing bug-free software program is difficult, however perhaps if Apple spent much less money and time on advertising and marketing, and extra time on truly testing their software program, we’d all be higher off!” Wardle informed TechCrunch.
On the day of macOS Sequoia’s launch, a CrowdStrike gross sales engineer mentioned in a Slack room for Mac admins that the corporate needed to delay help for the brand new model of Mac’s working system. “I’m very sorry to report that we are going to not be supporting Sequoia on day 1 despite our intention (and former observe document) to help the newest OS inside hours of [General Availability],” the engineer mentioned within the message, seen by TechCrunch.
The engineer additionally mentioned CrowdStrike despatched out a “Tech Alert” to clients, including that “there’s quite a bit happening with the modifications within the community stack.”
”We’re additionally monitoring some comparable points with different distributors, and have suggestions and a case in to Apple. Whereas we might love for there to be a fast-follow patch that resolves this for us, we’re appearing beneath the idea there received’t be and we’ll want to repair it in our code with a sensor launch,” the gross sales engineer wrote.
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Do you’re employed at a cybersecurity firm whose merchandise are affected by the macOS replace? From a non-work system, you may contact Lorenzo Franceschi-Bicchierai securely on Sign at +1 917 257 1382, or through Telegram and Keybase @lorenzofb, or e-mail. You can also contact TechCrunch through SecureDrop.
“Please belief me once I say this was checked out by means of each angle, to see if there was any technique to proceed to offer the most effective safety to our clients on this new OS with out having to delay,” the CrowdStrike engineer wrote. “In the end it was determined that the most effective course to guard our Mac fleets is to attend till that is resolved.”
Additionally, a number of individuals on Reddit reported having points with CrowdStrike’s safety product on the brand new macOS.
CrowdStrike spokesperson Kevin Benacci informed TechCrunch on Thursday that the corporate is “presently ready for a macOS Sequoia replace and can present official help. We respectfully refer you to Apple for any further questions.”
Apple didn’t reply to requests for remark.
On Monday, a SentinelOne Assist account warned clients in the identical Mac-focused Slack channel: “Don’t improve your endpoints till you’ve gotten a supported SentinelOne Agent,” citing a sequence of points with the brand new macOS model.
SentinelOne didn’t reply to a request for remark.
ESET additionally alerted clients of a community connection difficulty after upgrading to macOS Sequoia. An ESET consultant didn’t reply to our request for remark.
Different individuals in the identical Slack reported having points with Microsoft Defender for macOS after the Sequoia replace. Microsoft didn’t reply to a request for remark.
Safety researcher Will Dormann wrote on Mastodon that he was having points with DNS and operating his firewall on his macOS machine. One other safety researcher, Wacław Jacek, wrote in a weblog put up that, “it appears the OS firewall can generally begin blocking entry to net searching after upgrading to macOS Sequoia,” and shared a possible workaround.
The issues with macOS Sequoia seem to have induced points with Firefox browser customers, too, in response to a separate Reddit thread.