Westpac, CitoPlus launch digital dealer platform

Westpac has joined forces with Australian tech platform CitoPlus to introduce a brand new digital platform that allows brokers to submit mortgage functions for enterprise clients on-line.

Beginning in October, brokers could have entry to Westpac enterprise lending merchandise by way of this platform, permitting them to submit functions, add paperwork, and monitor the progress of offers in real-time.

Streamlining the mortgage utility course of

The brand new digital platform goals to offer brokers with a sooner, extra environment friendly strategy to handle mortgage functions, enhancing the general expertise for small and medium-sized enterprise (SME) and industrial clients.

“Our partnership with CitoPlus is about making it simpler for patrons, with sooner entry to finance, much less forwards and backwards and solely asking the questions that matter,” stated Shane Howell (pictured above left), Westpac common supervisor for industrial banking.

Specialist bankers to help digital expertise

Whereas the platform enhances digital interactions, Westpac’s specialist bankers stay a essential a part of the method. Howell confused that Westpac bankers will proceed to be the important thing level of contact to make sure profitable outcomes.

“On the different finish of the digital expertise will probably be Westpac trade and SME third-party specialist bankers,” he stated.

“Clients will probably be partnered with professional bankers to swimsuit their wants, whether or not they’re in healthcare, skilled providers, property improvement or agribusiness.”

Combining human experience with digital effectivity

Graham Pressure (pictured above proper), co-founder of CitoPlus, which partnered with Finsure final 12 months, highlighted the significance of mixing human judgement with digital options within the lending course of.

“We’re delighted to associate with Westpac to digitise SME mortgage functions by way of the dealer channel,” Pressure stated. “A mix of human judgement and digitisation is the way forward for SME lending, and this initiative helps make the proper tailor-made answer simple to supply.”

Enhancing service for brokers and shoppers

Pressure stated that the platform would empower brokers to offer higher service by providing a seamless and fast strategy to handle info.

“Our distinctive digital platform helps brokers present nice service to their shoppers and work with the proper info, sooner,” he stated. “Westpac’s dedication to offering a greater expertise for everybody concerned is one thing we’re excited to assist make occur.”

Get the most popular and freshest mortgage information delivered proper into your inbox. Subscribe now to our FREE every day publication.